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I conducted my first Lean Six Sigma training in 2007. Previously, I was an internal trainer for many years in many companies, dealing with problem solving. Hundreds of training days and thousands of questions from participants forced me to redefine the way we look at Lean Six Sigma.
Finally, the time has come when I decided to share my knowledge and experience with the whole world. I want this approach to be in the hearts of as many people as possible and to inspire us every day to be an example of an ideal supplier. Here I present to you the story of conversations with one of the participants of my training – Magda.
I typically begin each training session by introducing the unique concepts of usability, zero delta, and return value – key aspects that a Master of Personal Excellence (MOD) emphasizes. Then we move on to examples, tasks and a discussion panel. After the training, Magda expressed many doubts and questions, which prompted me to propose a series of additional meetings during which we could discuss them all in more detail. The end result is this record of our discussions, during which Magda discovered the essence of usability in the area of personal perfection, a new direction in everyday life based on the use of the Lean Six Sigma concept.
I hope some of these issues inspire you to take action. If you feel dissatisfied, please visit my website. www.akademiamod.pl
Below are the opinions of people who had the opportunity to read my book in the version before proofreading.
I am offering you the book “I am MOD” for pre-order. There are still a few publishing stages ahead of us. What I have already completed is:
The remaining tasks to be completed are:
Everything has already been priced, offers have been accepted, and the planned first batch, which is the subject of pre-sale, is expected to be printed at the end of February 2024.
Each book purchased in pre-order before its first release will be autographed by me.
Magda: And when does it become the perfect MOD?
I admit that I have not yet developed such a precise definition. However, someone who began to notice the customers around him and strive for a delta of zero could call himself a MOD. However, being one means working on yourself all the time. First of all, because our clients and our values change in our lives. The return value we want to receive from our customers is also changing. We must constantly be aware of what is important to us. This is what I strive for in my work with every MOD: to be aware of what return value is important to him. When entering the MOD path, it is mandatory to indicate your values. I work with a group of MODs where matters concern their private lives (relationships with their partners, laundry, etc.). They admit that they had to modify their values. They notice how much time they wasted on someone from whom they received nothing.
Magda: However, you are not a theoretician. You work with MODs on various aspects of their lives, even the most mundane ones. You implement this philosophy successfully in the places where you work. In addition, your professional and training experience allows you to analyze the cases of many clients.
The issue of this experience is very important. My partners and friends appreciate my business empathy. I am able to “step into the shoes” of an employee, engineer, or president because I have this experience, I have seen many productions and talked to many people. From this perspective, I can imagine the ability of a specific MOD to find its place in various realities. In addition, the MOD Leader concept concerns the ability to combine the role of a MOD and a leader. However, returning to experience, the training experience had the greatest impact. Any training of people who take it seriously is a huge challenge. Having to answer a number of questions and dealing with specific cases – this is a real challenge. Especially since it is in my nature to try to explain everything in the simplest way possible. Combining this with answers to sometimes really difficult questions is quite a puzzle.